Empire Management Services prides itself on being in constant communication with its clients to ensure that the
right work is being done when it is needed and to the correct standard. This communication is usually informal,
through telephone and in-person contact between the Operations Manager or the Contract Coordinator and
the client on a regular, and as needed, basis.
Commercial cleaners with a difference; for over 30 years Empire has been committed to a process of continual
Improvement. Working closely with our customers we have a clear understanding of their needs & have designed
our business & processes to cater for them. Security, Reliability & Accountability is the foundation of our
commercial cleaning service.
Copyright 2012 Empire Management Services
Customers need to have confidence that those who are working in their premises are trustworthy.
Each of our staff have been hand picked & are required to observe strict confidentiality
agreements, are subject to security clearance checks and must follow detailed operational
With the aim of achieving optimum quality and complete customer satisfaction and have
undertaken to develop, implement and maintain a practical but effective Quality Assurance System.
Empire Management Services works to provide customers with the exact cleaning and
maintenance services they require. To achieve this we look at our business through the eyes
of our customers. Empire aims to continue to be the cleaning industry’s most cost efficient
provider, whilst striving for a cleaner environment and giving our clients expert, value for
money service and advice.